Colorado Springs, CO

Summary:

The Commercial Lines Account Associate is responsible for providing technical support by maintaining accurate and updated policy information in client accounts, processing requested transactions, and performing administrative duties. All work is performed within agency standards and guidelines.

Job responsibilities include, but are not limited to the following:

• Provide prompt, accurate, and friendly customer service
• Assist the Account Manager with data entry, certificates of insurance, auto ID cards, billing, audits, change requests, endorsements, and other administrative duties
• Policy checking per policy checklist with Account Manager direction
• Participate in training to enhance knowledge and skills and remain current with industry changes
• May occasionally require overtime at the discretion of management
• Maintain a strong work ethic with a total commitment to success every day

Required Experience & Background

• 1-3 years’ experience and general insurance knowledge with Commercial Lines products and markets preferred
• Possession and maintenance of a Multi Lines Insurance license for the State of Colorado preferred
• Excellent interpersonal skills
• Excellent communication skills – written, verbal and listening
• Self-motivated, proactive in problem solving, organized, ability to work independently and on a team and maintain attention to detail
• Ability to effectively interact and relate to customers, vendor companies, employees and work in a team environment
• Experience in a variety of computer applications, particularly Windows