Our Philosophy: Relationships are in our DNA

Our Philosophy: Relationships are in our DNA


A good relationship begins with finding the right partner. So when it comes to choosing a bank, you need more than just a place to get a loan or a business checking account. You need an ally that will take the time to get to know you and your unique financial situation, adapt to your changing business needs, and help you achieve your long-term financial goals. At Central Bank & Trust, we take our partnerships seriously. Here’s how our relationship approach to banking can help you.

A trusted advisor that’s with you every step of the way

 As with any relationship, a good banking partnership is based on two-way communication. So here at Central Bank & Trust, we don’t just talk. We listen. We listen to your goals, your financial situation, and—yes—your wish list. Then we create long-term strategies – from improving cash flow to borrowing capital – that help you reach your goals faster, even if those goals change along the way. “We walk alongside our customers’ business endeavors and truly understand the path they are taking, the end-point they want to arrive at, and advise them on the best way to get there,” says commercial lending officer Jennifer Cadd. We work to build relationships with our customers over time. So as a new customer, collaborating with one of our advisors is the beginning of a long-term partnership, not just a transaction.

A one-stop shop for a full range of services

 You know that it’s not enough to just have a banker that understands your business. You need a multi-hat-wearing superhero that will be your first point of contact for any needs that arise. That’s why our bankers offer one of the widest ranges of financial services in the region. We’ll study your full financial picture to determine which products in our expansive arsenal best serve your needs – no matter if you’re raising working capital, purchasing equipment, acquiring another business, or making tenant improvements. We’re also one of just a few community banks with dedicated Small Business Administration (SBA) experts based locally in Colorado Springs, who offer a full suite of SBA loan services.

A network of support

 When you bank with Central Bank, you get a trusted advisor that makes decisions at the local level, where it matters most. And if your needs expand beyond what we offer at our desk, then we call on others to give you the same great service we’re known for. Depending on your needs, we can help you find the best merchant services provider, guide you to our in-house mortgage, investment, and insurance specialists, or even help you find a local CPA or real estate agent in the area. “All of our bankers are connected throughout the community. Through our diverse networks, we are able to point our customers to any resource that may be of value to them in their journey,” says Cadd.

A good banking relationship not only helps you manage and grow your business, it makes your life easier. Here at Central Bank & Trust, building relationships are in our DNA. We’re committed to our community and the businesses that make it prosper.  It’s who we are – and it’s what you should expect from your community bank.